Support
Refund Policy
Last updated: 20 June 2026
30-day money-back guarantee
If a BizWiz paid product isn’t right for you, email us within 30 days of purchase and we’ll refund you in full. No hard feelings.
1. What’s covered
Our 30-day guarantee applies to paid digital products, including the $9 Meta Signal Setup Kit and the $24 Meta Attribution & Analytics Playbook. The Meta Ads Trust Test is free, so no refund is needed.
2. How to request a refund
Email contact@bizwiz.live within 30 days of your purchase with:
- the email address you used at checkout, and
- the name of the product (and order reference if you have it).
You don’t need to explain why, though feedback is always welcome and helps us improve.
3. How refunds are processed
Approved refunds are issued back to your original payment method through our payment provider, Playto. Refunds are usually processed within 5–10 business days, depending on your bank or card issuer.
4. Exceptions
- Requests made more than 30 days after purchase.
- Clear abuse of the guarantee (for example repeated buy-and-refund of the same product).
5. Questions
Not sure if you’re eligible? Just ask — email contact@bizwiz.live and we’ll help.